Privacy Policy & Terms and Conditions
Last Updated: January 2026
At MSL Effect LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard your data, and your rights regarding your information.
Please read this Privacy Policy carefully. By using our services or visiting our website, you consent to the practices described below.
1. Information We Collect
We may collect the following types of personal information:
1.1 Contact Information
When you sign up for our services or create an account, we may collect your name, email address, phone number, and physical address.
1.2 Payment Information
If you make payments for our services, we may collect payment card information, billing address, and other relevant payment details.
1.3 Health and Fitness Data
To provide personalized fitness plans and training, we may collect information related to your health, fitness goals, medical conditions, and workout performance.
1.4 CommunicationsWe may keep records of communications you have with us, including email and phone correspondence.
Contacting Us by Telephone
We do not record telephone conversations. During calls, we may collect:
●Name
●Contact details
●Your MSL Effect LLC account email address
This information is processed to perform our contract with you, deliver requested services, and resolve inquiries.
Contacting Us by Email
Email correspondence may be retained to document your contact with us and to respond to inquiries.
CCTV
CCTV may be installed at some locations to monitor security and assist in crime prevention and detection. We operate CCTV in accordance with guidance issued by applicable data protection authorities. Images are retained only as long as necessary and disposed of securely.
1.5 Usage Information
We collect information about interactions with our website and mobile applications, including IP address, device information, and browser type.
2. How We Use Your Information
We use personal information for the following purposes:
2.1 Providing Services
To deliver fitness and wellness services, including personalized workouts, training plans, and class bookings.
2.2 Communication
To send service updates, promotions, important notices, and to respond to inquiries.
2.3 Payment Processing
To process payments and maintain financial records.
2.4 Health and Fitness Analysis
To personalize recommendations, analyze progress, and tailor services.
2.5 Marketing Communications
We may send information about services, promotions, and offers. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance. Message frequency varies based on usage.
3. Data Security
We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
4. Data Sharing
We do not sell personal information. We may share information only in the following circumstances:
4.1 Service Providers
With trusted third-party providers who assist in delivering services.
4.2 Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
4.3 Legal Compliance
When required by law, regulation, or legal process.
Cookies
Our website may use cookies to enhance user experience. Users may set browsers to refuse cookies; however, some site features may not function properly.
Collecting Your Information
MSL Effect LLC collects information to:
●Improve the website and services
●Improve customer service
●Personalize user experience (aggregated data only)
●Process payments
●Run promotions, contests, surveys, or site features
●Send periodic emails or text messages
Users may unsubscribe from communications at any time via instructions included in messages.
Protecting Your Information
We use secure data collection, storage, and processing practices. Sensitive data exchanges occur over SSL-secured channels with encryption and digital signatures. We do not sell, trade, or rent personal identification information.
Children’s Online Privacy Protection Act (COPPA)
Compliance
We do not knowingly collect information from individuals under age 15. No part of the website is structured to attract users under 15.
Changes to This Privacy Policy
MSL Effect LLC may update this Privacy Policy at its discretion. The updated date will be revised accordingly. Continued use of the site constitutes acceptance of changes.
5. Your Rights
You have the right to:
●Access your personal information
●Correct inaccurate or incomplete data
●Request deletion of your data
●Object to marketing-related processing
●Request data portability
6. Contact Us
For questions regarding this Privacy Policy, contact: hello@msleffect.com
7. Policy Updates
We may update this Privacy Policy as needed. Significant changes will be posted on our website or communicated via email.
By using our services, you agree to this Privacy Policy.